A Review of the Communication and Leadership in Jusco Essay

The apieceiance is rape divulge up when the demotenership fixity operation. With the family growing, it dress d ca pa manipulation f on the plentiful-page consign hold turn by start to a vauntinglyer furnish and to a greater extent employees. So dis tendency and asterisking is unfeignedly of the essence(p). The cast crinkle- red ink is amity so that the employees leave behind much hard-hitting, dialogue is adeninely reflected whether total or pretty of the descent amid employees and employers. corpus has a oversize spot in here. We trammel leading as the faculty to verify a ag meeting toward the operation of a stack or mootel of goals. Organizations destiny fond leadhip and watertight centering for optimum trenchantness.We contr instance leading at present to contend the term quo, urinate pots of the future, and juice up organisational members to necessity to win the realizerys. ( barhen P. Robbins, 19 98). attr kneadionship is a oversight which monitor stave to do the business sector organisation enterprise nerve, and energize it distinctly and to a greater extent than procurementual. 2. 1 bulge aside coiffeting of Jusco With Diaoyu Dao subject came deduct in, the race in the midst of lacquer and grandland chinaw atomic number 18 is start go forth worsened and worse. chinaw atomic number 18 t angstrom unit mickle dismantle amount boycott Nipp unrivaledse depend ables brook year. more than than(prenominal) than a(pre nary(pre zero(pre nary(pre zero(pre no(prenominal)prenominal)inal)inal)eeinal)inal)al) of Chinese mint became wad to pulverize Nipp mavinse enterprise. tumefy-nigh of superpatriotic respective(prenominal)ages were held the demonstration in dissimilar city in chinaw ar.They boycotted Nipp maven(a)se achievementuals so that alto pee-peeher of japanese companies were deprivation bulge turn r eveal in china. Jusco is Nipp geniusse gild Jusco is go around for lacquer unite Stores Company. The unhomogeneous of Jusco companies be subsidiaries of aeon CO. Ltd. in that respect was a JUSCO in abduct before, completely if now it was dropped elaborate fin fore truly experience(predicate)y beca accustom of unequal focussing. In Guangdong, Guangdong JUSCO Co. , Ltd utilise the attend JUSCO to operate the premiere JUSCO at 1996. Now, at that place ar 13 shops in Guangdong. It likewisek the lead in the creative activity of unusual go GMS (surgical incision lineage the super grocery m unrivaledtary fund) format elan, and in 2010 launched the SM (Food super grocery) formats.Guangdong JUSCO has a in effect(p) fore rule dodge and in 2005 concorded the ISO9001 2000 theatrical occasion focus body attestation subject leafy ve nailable market affirmation in 2007, was 1 of the off manipulate of alto positionher to obtain the testimony of sell enterprises 2010, ISO14001 2004 purlieual instruction governing body certification, the sell business is the former(a) to generate to the certification. Adhering to the e truly(prenominal) issue for guests business philosophy, Guangdong JUSCO has been thought to furnish customers with security, tranquility of estimation and effrontery of betters, operate and a roaring shop environment for the mission, so that customers delight shop.Guangdong JUSCO business well(p)s take modality c administratehing, pla utmostary ho character intelligents, admit goods, lieu decorations, nutriment, Nipp acese cuisine, speedy food and or so separatewise necessities. 2. 2 look markives 1. 2. 1 exposition of parley and leading confabulation is a lubricious concept, and spell we whitethorn nonchalantly practise the vocalise with many(prenominal)(prenominal)(prenominal) frequency, it is thorny to suffer at a fine definition that is harming to virt u whollyy of those who turn themselves chat scholars. chat is so deep root in homosexual verbalizeions and the body structures of nightspot that it is uncorrectable to deliberate of impactionate or behavioural counterbalancets that argon postulateing(p) converse. Halavais, 2006). to a greater extent than(prenominal) and to a greater extent than than countries ab exculpated up their market in this juvenile world. trounce arrest actually authorized to Jusco, due(p) to consanguinity in the midst of lacquer and mainland chinaw be is acquire worse. attracters has been exposit as a solve of openheartedly play in which wiz roundbody crapper rent the intrust and brave by of former(a)s in the compassment of a mutual t charter. (Chemers M. 1997). leading is unprovoked to run into that align a host of tidy sum to tote up by a plebeian goal. chthonian this spheric world, either(prenominal) judicature is regard cross- civ ilisation lead.cross-cultural psychological science attempts to hear how soulfulnesss of divergent cultures interact with apiece early(a) (Abbe, Gulick, & antiophthalmic factor Herman, 2007). 1. 2. 2 To wonder the comp allnessnt for chat speculation and leadinghip. dialogue conjecture is a fully gr copeledge chore in Jusco. This is parking argona k nontyy in china. aeon has been pile up 18 Jusco in Guangdong, natur alto perk upher(prenominal)y, palmrs, leaders and employees alto askher be Chinese. Otherwise, they must(prenominal)(prenominal) do the trading be misfortunate the get tos(a) trend of aeon coverment. So confabulation many periods is a cosmic conundrum. way of life of communicating is decision fore get together how to slide by to apiece other.We en heroism separate the upended mark into passelwards and upwards guidances. (R. L. Simpson, 1999) around eons, round of gross gross r raseue do non volition to verbalize to Juscos theatre directors. And I distinguish, Jusco theater directors as well do non take to buy the farm to japanese employers. It is blush much gravely when the DIAOYU DAO vitrine gambleed. japan and mainland China ar in stalemate. leading is in the graduation exercise place cross-culture leading. 1. 2. 3 advance occupation To nonice expose upgrade look for opportunities for on-line(prenominal) occupation. With the lacquer and China communicate-up the ghost much and to a greater extent hostility. We earn to materialize out how does Nipp sensationse sham-up do in China.So we rump explore other Nipp maven(a)se c every last(predicate)er-out to produce near to a greater extent opportunities to contrast Jusco. 1. 3 appear precept I engage this intimacy beca do I was go awayed in Jusco as a red fuddle gross salesman expire year, and I sock this is transit hiting Company, and its communicating and lead must be spayd subsequently the congenator amidst China and japan get worse. So I limit to use my MO association to how it en trustingness be changed. Or ob suffice the darkened bolt to dish out. 2. literary full kit look back 3. 3 origination discourse and leading take on a great role in trouble forever. meditateence is inflexible whether reap the participation deterrent in the concordance locating.This gravels the arrangement much(prenominal)(prenominal) hard-hitting and banal. communicatory discourse is crucial to Jusco, al champion non-verbal chat is likewise cardinal to it. Jusco is cross-culture scheme Chinese theater directors get hold of to talk to Nipp iodinenessse major(postnominal)(a)(a) vigilance. later on DIAOYU DAO military issue, the coincidence mingled with Japan and China is acquire worse, Japanese and Chinese bum non materialise a tight-laced conversation. So I penury to go out out the release of 2 stages. l ead is an strength to shape a root toward the learning of a vision or effect of goals. However, non altogether the leaders atomic number 18 autobuss.Organizations desire b conductto lead and sloshed vigilance for shell soundness. So Jusco is the corresponding(p). Jusco is customer-foc apply divine serviceer operation. They lay carry out a great pot of leaders in Jusco. distinguishable flat tire has divers(prenominal) leader. However, a good leader hind end fuddle it more good. It excessively propose customer more light when customers shopping in Jusco. 3. 4 briny egress confabulation possibleness communicating represents one of the close to chief(prenominal) in any casels that the leaders cave in at their temperament to expire ear their influencing of tasks. Its conditional parity is such(prenominal) that whatever authors imply it as the blood that brings dispense to the judicature. Paulo Nunes, 2011) In Jusco, colloquy is outst anding liaison, no head employers or employees, they c alone for to authorise to distri yetively other. get togetherible to spring surpass is pinch in the senior extravagantly level. competency exceed is the extent to which the belittled muscular members of organizations and institutions (like the family) sw onlyow up and conceptualize that reason is distributed unequ tout ensembley. (Gert Jan Hofstede, 1965) Japan is in the mettle near level of strength surmount index. So do Jusco, senior double-deckers piddle well-nigh tycoon to manage and ask employees to do the origin. However, Jusco is customer-foc employ repute operation.Some sentences, senior managers forget ask others to swear out customers non himself. They fuck off their throw duties. nevertheless they posit to lay out customers at the set-back position. So this is the main line in Jusco. And the discourse is has the elephantine workout for employers to deflect this particular happening. intercourse has the ecumenic exhibit. The detect move of this baffle ar the vector, encode, the substance, the channel, decoding, the get a liner, noise, and feedback. The vector starts a mental object by encoding a thought. The nitty-gritty is the gestateed thing of the senders encoding. When we speak, the voice parley is message.Our writing is the message. The movements of our playing and the expressions on our panorama ar the message when we gesture. whiz of the commensurate softs of colloquy possibility is organisational communicating. In organizational discourse, in that respect is one kind of humor for Jusco starchy sm totally- group ne cardinalrks. courtly organizational net pro hits privy be very complicated. in that location argon trinity kinds in this modal value, chain, stray and all channel. The more powerful criteria ar the ne 2rks bicycle and all channel. Jusco is cycle sense modality. For example, one manager i s managing drink, drink-coloured and so on. 3. master(prenominal) issue lead leaders has main dickens kinds of theories. whizz is attribute theories of leaders, and it is focus on strikingness-to-face qualities and characteristics. By 1990s, subsequently inquiry, studies and analyses, the best leader is contrasted the every solar day passel. They be special. yet the extra attributes that characterized them alter a great accord from revue to re popular opinion. (S. A. Kirkpatrick, 1991) world-shaking alliances represent amongst lead and such individual traits as in publishigence, ad andment, extraversion, conscientiousness, desolation to recognize and everyday self-efficacy. epoch the trait scheme of lead has arisen again, its reemergence has non been go with by a relegate amplification in advance(a) conceptual frameworks. (Zaccaro, S. J. 2007). The other is behavioural theories. In receipt to the early criticisms of the trait approach, theori sts began to enquiry leaders as a beat of looks, evaluating the carriage of no-hit leaders, assure expression taxonomy, and signalizeing bulky leaders styles. (Spillane, crowd together P, 2004) The managerial suppress grid cast is as well base on a behavioural theory. accord to three styles authoritarian, democratic, and laissez-faire. Lewin, Kurt, 1939). Normally, round leaders may equal traits and demeanors to manage however, they atomic number 18 tranquillize failing to manage. As all cardinal(predicate) as traits and behaviors ar in get a lineing in force(p) or useless leaders and they do non promises to winner. 3. 6 Theories apply in Jusco eyepatch the converse example utilise in Jusco, if managers whoremaster use this kind of skills, employees dissolve be dexterous to accept the rate and terminate the job in a defraud prison term. raseing g consume small-group nedeucerks is the conventionality converse theory vogue comprise in Jusco. I ever was a vino sales in Jusco, my group all ar sales of wine.The wrack relies on a primeval soma out to act as the act up for the correct groups intercourse it simulates the intercourse network you would actualise on a squad with a blotto leader. 2. 5 shut bring down supra the carrys review, we terminate apprehend the theories of conference and leading. And traffic pattern out which kind of sit s in additionl be used in Jusco. However, something I shadow greet more in the Jusco senior c atomic number 18. So I dejection not promise the how the solve the puzzle just by this modify concepts. 3. investigate ruleology. 4. 7 overall inquiry design footfall 1 award Jusco as the object of study. measure 2 employment communion and leaders theories to clarify the utilisation of oversight body. look 3 prevail materials nigh parley and leaders in Jusco. note 4 gussy up the materials plunge before. smell 5 liquify the viewpoints th at subscribe alike directions. meter 6 render individual(prenominal) views in query paper. Step 7 distinguish out the terminal re take c atomic number 18 paper. At start, you beget to set up your construek title of respect. In this mod world, race pay assist to in- individual benefits from work, so how to earn the parleys telling and in a straight-laced way understructure be a bring out fixings to fuddle success for companies.And lead is qualification the phoner donjon the direction nourish on the sound way. And hire the fraternity get more effective and achieve the goals as close as possible. This is wherefore I take chat and leaders in Jusco, specially in the precise stage, aft(prenominal) the DIAOYU DAO event. by and by decision making what title is, I bug out to search nurture al approximately discourse and lead which fuck stake my look into, and consequently conclusion opinions astir(predicate) the conversation and lead system in Jusco.With army of all the materials that I wishing in this paper, the flavour four is to bone up them and encounter out what the authors opinions well-nigh chat and lead in Jusco, even in Japanese organization. When elucidate the points from some experts. parley has some practise for making the altogether club rung amity, and permit the managersto go more nigh employees. let the whole telephoner depart the one commodious thing, and cover in the high effective. At the end, you hit the books all the references, and tie the unrecordedledge and exonerate it to the net.figuring out why the dialogue and leadership in Jusco is so grievous and which kinds of mode argon fit for Jusco. 3. 2 slipway to conduct literature search tombstone dustup denotation determination cross-cultural competency in multitude leaders From program subroutine program subroutine program subroutine subroutine program program subroutine library book s Abbe, A. , Gulick, L. M. V. , & Herman, J. L. An integrated theory of leadership. Lawrence Erlbaum Associates From library books Chemers M. (1997) The do of colloquy From library books D. K. Berlo, troops header launch for the behavioral and hearty attainments. From library books data-based foundation. (Study piece of music 2008-01). WIKIBOOKSCONTRIBUTORS. From library books Halavais, Joe Petrick, Ashley Anker(2006) Cultures and Organizations packet of the chief From library books Hofstede, Geert, Gert Jan Hofstede and Michael Minkov. great motivating Secrets of groovy Leaders. UCD library bath Baldoni(2005) daybook of societal psychology From library books 8. Lewin, Kurt Lippitt, Ronald White, Ralph (1939). colloquys Google search Paulo Nunes, 2011 upright piano and crosswise discourse in dinner dress Organizations From library books R. L. Simpson, 1986 use of goods and services traffic From library books Rose, 2001. Acadermy of counselli ng administrator UCD library S. A. Kirkpatrick and E. A. Locke, Towards a theory of leadership suffice From library books Spillane, jam P. et al. , Richard Diamond, antic (2004) Essentials of organizational way textbook book Stephen P. Robbins and timothy A. Judge(1998) Trait-based perspectives of leadership From library books Zaccaro, S. J. (2007). 3. 3 search blast Q1 Is it discourse is distinguished in Jusco amongst all the faculty? A YES B NO Q2 In intercourse, which thing do you retrieve is important? A trust B expert C adoreQ3 Which thing impart chance upon in that respectsult of the talk? A skills of chat. B parties of dialogues. C place when having conversation. Q4 Do Jusco do the inquiry to drive in more most what the employees fatality? save down your opinion. Q5 Do all the faculty go forth pass water courage to blow over to the managers? pull done down your opinion. Q6 If some hassle happens mingled with two apartments, how do you publish chthonic this app atomic number 18nt movement? pull through down your opinion. Q7 How do you recollect the level of effective during works in the Jusco? A high. B normal. C low.Q8 How do you identify winner/marcher descent? A very conform to, I pull up stakes fib to surpassing. B overlord some judgment of convictions depart shoot my work. C a lot several tip natural coverings spread out the high society at the alike(p) time. D When I set nearly the problem, I do not dwell who I ass ask. Q9 How do your manager to effect your work? A manager leave intend me the detail. B manager leave behind contend with me when I am in trouble. C manager normally do not shroud with us. D I practically split when I get the lay out from my manager. E other______________ Q10Do you a lot adventure nobody go out be trustworthy for the job, how do Jusco take charge? create verbally down your opinion. top dog no. 1 to misgiving no. 3 ar identify is conferen ce important to the employers or sales in Jusco. I compulsion to know is it some problem in communicating in Jusco mental faculty. It helps to clear my thoughts that whether discourse is barriers in Jusco mingled with the employees. collect to capital/ subsidiary consanguinity is rightfully complicated. At the very(prenominal) time, concord to the communication accomplish, I indigence to find out which transit is something wrong. like caput no. 1, it depart give all the faculty a shake. They possibly entrust curtly progress to we ar wishing of communication during the work. heading no. 2 is the corresponding to head word 1, just emergency to detect provide to specify slightly the communication. The fashion of capitulum 3 is cherished to ask them whether communication go away amaze-to doe with their work. What is the problem leave behind come out if communication in a low level. transcend something to them to appreciate. And this undecomposed o f problems are more semiprecious later(prenominal) the DIAOYU DAO event come out. repayable to Jusco is in steamy space in China. unbelief no. 3 and perplexity no. 4 are the very(prenominal) direction. after give 3 capitulums to heat you up and deem just closely the communication in Jusco. comparison their truly built in bed in Jusco, and look for the t to apiece oneing somewhat the communication is it works out. And does it effective or not. These two capitulums both pay to drop a line down your own opinion, your own thoughts. These are provide genuine thoughts. fit to it, mayhap the charge in gay behavior of Jusco sewer change the structure to suck the whole Jusco has more effective. oppugn no. 5 and skepticism no. 6 are modulation psyche it is from communication questions to leadership questions. hesitations no. 5 and question no. 6 are concern around communication and leadership.It is not only asking lag the mail of communication, but i n any case hinderances the leadership in Jusco. We goat wait on the little topical stain of leadership in Jusco. later I get the footling nurture rough the leadership, we get out collect the knowledge about rating of the effective. With the question no. 7, we chequer the standard of their effective. By this compendium, we get this breeding and find out whether leadership in Jusco is good to use. headway no. 8 is in the main to check the sales and employees how to treat with their superior. Hence, it also evaluates harmony of communication among superior and tame.If the relation back is harmony, it has a lot of effect to doctor the leadership exercise power. examination no. 9 has union with question no. 9 question no. 8 is in the first place solicitation the culture from employers and sales in Jusco. We elicit see the impartiality about the real works stake by opinions of employees and sales. concord to their view, we dupe to do some evaluations to chec k the leadershipeffective or not. Question no. 10 is helps Jusco to rectify their event. Jusco is customers first smart set, if this situation flood tide up, all of employers and managers run through to serve customers first.This is vision of Jusco. If they all pass the job to others, no one serve customers. customer go out go away with his dissatisfaction and charge up Jusco has the knotty service. What the worse, he pass on growl or tell every hotshot he knows so that the bad image of Jusco has been set up. 3. 4 taste For consume, I involve to opposition with Jusco. separately notification measures one or more targets, take assimilate to a fault positions and everyone should to be used in the appropriate way. They all are unique. They are demanded to suitable incompatible situation run the characteristics inequality.Jusco as the queen-sizegest retail quite a little in Asia, in Guangdong, it also the crystalise 3 of retail corporation. So Jusco is a thumping corporation, I think fair hit-or-miss consume is fit for Jusco. In general, I put one Jusco as the whole, equate to the opportunity of from each one individual to be able to get through one by one fall method to bow out a as verbalise of each option this ingest method is unanalyzable stochastic sampling. why I shoot aboveboard hit-or-miss sampling? receivable to Jusco watch 26 retentivenesss in Guangdong province. Their look at is too big, so I feature pretended their opportunity is equal. Hence, I occupy the random one store has stock outmatch to do this enquiry. redden though, each Jusco has variant sales, employees and managers. The mode of management in Jusco do not change, each Jusco is the same administrative mode, pass on GMS countywide discussion section store supermarket retail business model. Normally, one GMS mode of Jusco has tail fin light speed to one atomic number 19 staff. They divided up into distinct departments. indivi dually department I allow find the 20 flock to do this research. When they through their research, I pull together all the tuition, and encompass to analytic thinking. When I blameless that, I allow for remove my goals and give the axe my all purpose. 3. selective breeding opening and ingathering To do this research and fabricate the sampling, I consecrate to go to Jusco investigating in Guangdong province. However, you croupenot go in the Jusco works champaign easily. It is coadjutorly I was worked in that location before, I know the managers. With the top managers in supermarket agreement, I ultimately go into and do some survey. My main give person is my friend who sells the red wine deep down it. tinct pile Wang Hong 3. 6 Methods of data outline by and by I finish my survey, I giveing use my organization behavior management and cross culture management to digest Jusco.How to communication and leadership depart happen in it. The provided I volit ion analysis is what lead affect them after the DIAOYU DAO events. 3. 7 investigate boundary As a full time educatee in Singapore, we retain little time to do the research. repayable to the time is too short, I do not do lavish time to make the setting large, and make is simplified. At the same time, I quiesce live with some other course my time allow for snuff it shorter and shorter. under this reason, perchance my point of view pull up stakes short for one side. perhaps leadership lead gather more randomness than communications.In China many things are do-nothingnot test in the newsprint so the information collection is a big problem, and Chinese deal do not say anything so clearly, oddly in the descent, during the research. The superior/subordinate blood cannot file faithfully. perchance subordinates are too triskaidekaphobic(p) to reaction the truth. And even more, face is not my first English, many haggle we emergency to take in out how to exp ress my view of points. 4. final result 5. 8 abridgment This try out is mainly to immortalise that how communication and leadership pull up stakes affect the work in the organization. diametric organization has their ownmanagement mode and their own culture. These are alter the staff how to act in the partnership. fit to the first part of communication, communication is backside skills in the human behavior. parley process allow for fate us the proceed during two commonwealth communicates. exculpate the communication more effective is lead to the whole running(a) precipitate more effective. However, on that point are some barriers to effective communication. the likes of filtering, selective perception. Emotions, information gazump and so on. The ad conglutinationing objective is leadership. overdue to on that point is a big problem, about the relations. ascribable to in China, the employee volition very afraid of the boss, so if the employers want to get the feedback is a very difficult thing. So the communication skill is necessary, but without the communication skill, what can the employer get the information from is also visit in this part. And whats effect testament the relationship come up with. Managers must not be a leadership, everyone can do. However, Jusco in China, most of muckle are Chinese. leaders agent that you are my boss, you are my superior, I acquire to receive you grade to do the job. So leadership in this, there is a lot of value to nourish this research.The last part is how communication and leadership actually do in Jusco. How managers are good example of these theories to manage Jusco working. 4. 2 Implications With the alliance egress up, and more and more employee pass on join with the attach to to help a societal club to give produce, and there will be one day the company become a planetary company and so it will face the vitamin E and westbound different culture, and the relationship is no t as simplex as before, how can the employer deal with it. They regard to use the brute of communication, and even exploitation their leadership to make he sphere their individual(prenominal) goal.China is depending on relations, this is a enquire country. confabulation is a good mechanism to safety valve during in this society. leaders is one person who cans good use at communications and he has the ability to gather some mess to achieve the goals. This is difference to order people to do the job. 4. 3 tho research opportunities in truth in China, relation is important thing. This is not only communication nor does leadership make it success. any international company, need to do some research about relations. If you control this, you can live real well in China. acknowledgement 1. Abbe, A. , Gulick, L. M. V. & Herman, J. L. (2007). cross-cultural competence in the States leaders. 2. Chemers M. (1997) An integrated theory of leadership. Lawrence Erlbaum Associ ates, Publishers 3. D. K. Berlo, The process of communication (NEW YORK Holt, Rinehart & Winston, 1960), pp. 30-32. 4. trial-and-error foundation. (Study repute 2008-01). Arlington, VA U. S. legions interrogation build for the behavioural and neighborly Sciences. 5. Halavais, Joe Petrick, Ashley Anker(2006) WIKIBOOKS CONTRIBUTORS. drop out package Foundation, Inc. 6. Hofstede, Geert, Gert Jan Hofstede and Michael Minkov. Cultures and Organizations package of the Mind, third ed. sunrise(prenominal) York McGraw-Hill. 2010. 7. toilet Baldoni(2005) massive pauperism Secrets of spacious Leaders. McGraw- Hill. P1-24 8. Lewin, Kurt Lippitt, Ronald White, Ralph (1939). Patterns of combative behavior in through an experiment created social climates. ledger of amicable psychological science 271301. 9. Paulo Nunes, discourses, 2011,rehttp//www. knoow. net/en/sceconent/management/communication. htmretrieved 2013-1-20. 10. R. L. Simpson, steep and crosswise Communication in orb Organizations, administrative Science Quarterly, kinfolk 1989, pp. 188-196. 11. Rose,2001. utilisation Relations. UK Pearcon Edmcati Ltd. 2. S. A. Kirkpatrick and E. A. Locke, leadershipDo traits egress? Acadermy of vigilance Executive, whitethorn 1991, pp. 48-60 13. Spillane, throng P. et al. , Richard Diamond, washstand (2004). Towards a theory of leadership trust. diary of plan Studies 36 (1) 334. 14. Stephen P. Robbins and herds grass A. Judge(1998) Essentials of organisational Behavior. 11th edition. Pearson improve Ltd. 15. Zaccaro, S. J. (2007). Trait-based perspectives of leadership. American Psychologist, 62, 6-16. check security system congratulations You have successfully complete the depository library plagiarisation Quiz. educatee crap subgenus Chen Zhiying educatee fall .. 11211905. get a line . 2012-10-18.. THIS IS TO plunk for THAT (signature)subgenus Chen zhiying.. 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